Disclaimer: La Costiera Galleria provides separate Terms of Service for our Art Prints (Archival Smooth Matte & Fine Arts Giclée Canvas Prints) and our Mobile Monet 30A Experiences. Please scroll down to read the section relevant to your order or booking.

Terms of Service for Commissioned Artwork

Effective Date: The date on which the client places an order and checks the box or signs the agreement indicating their acceptance of these Terms (“Effective Date”).

Please read these Terms of Service (“Terms”) carefully before commissioning artwork from La Costiera Galleria (“Company”). By placing a commission order, you (“Client”) agree to be bound by the following Terms.

These Terms apply only to commissioned artwork services and do not apply to the Company’s mobile painting events, classes or other offerings.

The Company may update or modify these Terms at any time by posting changes on this page. It is the Client’s responsibility to review these Terms periodically.

SECTION 1: SERVICES

1.1 Commissioned Artwork Services

La Costiera Galleria agrees to create commissioned artwork based on the details provided at checkout or during the ordering process (“Services”). This may include classic illustrations, custom portraits, architectural illustrations, pet portraits and other commissioned artwork as described.

All artwork is created in the signature artistic style of La Costiera Galleria. While the Company will consider reasonable requests, all stylistic decisions, artistic techniques and interpretive choices remain at the sole discretion of the artist.

1.2 Definition of Services: Classic Illustration vs. Custom Painting

To ensure clarity and prevent misunderstandings, the Client acknowledges and agrees to the following distinctions between La Costiera Galleria’s two primary creative services:

A Classical Illustration

A Classic Illustration is a precise, detailed artistic interpretation of an existing, clearly defined subject, such as a photograph, building, landmark, object or image of people.
It is created in the established La Costiera Galleria illustration style, focusing on: accuracy, proportion, structure, refined detail and faithful representation of the provided reference.

Classic Illustrations are not conceptual artworks and do not include creative direction, mood development or conceptual design beyond what is shown in the reference materials.

A Custom Painting

A Custom Painting is a fully conceptual, collaborative artistic process created from an idea, emotional inspiration, theme or vision. This service includes: creative direction, conceptual exploration, mood board or vision development, interpretive artistic decisions, original composition and design.

Custom Paintings are not based solely on a single photo or fixed structure. They involve deeper artistic development, original concepts and significantly more creative time.

Non-Interchangeability of Services

These two services, Classic Illustration and Custom Painting, are distinct, each with its own: process, creative scope, time investment, pricing structure and artistic intention.

For this reason, they cannot be exchanged, altered, reclassified or converted once an order has been placed or once work has begun.

Any request to transform one type of service into the other (e.g., changing a Classic Illustration into a Custom Painting) is considered a new commission and requires a new agreement and full payment.

Client Responsibility

It is the sole responsibility of the Client to ensure they understand which service they are commissioning. The Client must provide all required reference materials, direction, inspiration or information before the artist begins the work.
The Company is not responsible for misunderstandings, errors or dissatisfaction resulting from incomplete, unclear or missing information provided by the Client.

Refunds, chargebacks, order disputes or reversals based on a change in artistic preference, rather than a failure to deliver the originally agreed-upon service, will not be accepted.
Clients are strongly encouraged to confirm their selected service in writing prior to purchase.

1.3 Reference Materials

The Client agrees to provide clear reference photos and any necessary information to complete the commission. The Company is not responsible for delays or inaccuracies caused by unclear, low-quality or insufficient reference materials.

1.4 Artistic Interpretation

All commissioned artwork involves a level of artistic interpretation. Minor variations, stylistic adjustments, creative liberties or differences from the reference materials are normal and expected.
The Client acknowledges that the final artwork will reflect the artist’s professional style and interpretation.

1.5 Turnaround Time

Estimated timelines will be communicated at the time of purchase; however, these are approximate. Timelines may vary based on complexity, volume of orders or unforeseen circumstances.

1.6 Revisions

Unless otherwise specified:

  • One round of minor adjustments (e.g., light color tweaks or small detail refinements) is included.

  • Major revisions (e.g., pose changes, composition changes, adding or replacing subjects) may incur additional fees.

The Company reserves the right to decline revision requests that: alter the artistic style, contradict artistic integrity or exceed the scope of the commissioned service.

1.7 Project Initiation and Creative Direction

If a project has not been officially started or paid for, the Company does not retain notes, ideas or conceptual plans for future reference. Work begins only once the order is placed and the final reference photo is confirmed. Any earlier ideas or concepts discussed in prior conversations or messages are not automatically included or carried over. To ensure your vision is incorporated, all creative direction, reference materials and ideas must be clearly provided at the time of signing the contract and submitting payment.

SECTION 2: FEES & PAYMENTS

2.1 Fees

The Client agrees to pay the total amount shown on the invoice (“Fee”). Fees may be paid in full before the artwork process begins, or through an approved payment plan if available. The artwork process will not commence until the commissioned piece has been paid in full.

2.2 Payment Plans

If the Client selects a payment plan:

  • All payments must be completed in full.

  • The Client is responsible for the entire Fee, regardless of plan terms.

  • Failure to complete payments constitutes a breach of this Agreement.

2.3 Non-Refundable Policy

All commissioned artwork purchases are NON-REFUNDABLE and non-transferable.

Due to the personalized, custom nature of commissioned art:

  • No refunds or cancellations will be given once the order is placed.

  • This includes changes of mind, dissatisfaction with artistic style or delays caused by the Client.

2.4 Credit Card Authorization

By providing a payment method, including credit card, debit card, Zelle, Apple Pay, bank transfer or Venmo, the Client authorizes the Company to charge the selected method for all Fees. Any chargeback or payment reversal attempt constitutes a breach of this Agreement (see Section 3.3).

SECTION 3: TERM, TERMINATION & CHARGEBACKS

3.1 Term

This Agreement begins on the Effective Date and continues until all Services are completed.

3.2 Termination by Company

The Company may terminate a commission if:

  • The Client violates these Terms.

  • The Client behaves in a disrespectful, aggressive or unreasonable manner.

  • The Company determines the project is not a good fit.

If termination occurs due to Client breach, no refunds will be issued.

3.3 Chargebacks

Any attempt to dispute or reverse payment (a “Chargeback”) is strictly prohibited and considered a breach of this Agreement.

Upon any Chargeback (successful or not):

  • The Company may pursue all Fees owed.

  • Client is responsible for all expenses, including legal fees and lost revenue.

  • If a Chargeback is successful, the Company is entitled to liquidated damages equal to twice the Fee plus expenses.

The Client agrees to resolve all concerns directly with the Company before attempting any financial dispute.

SECTION 4: INTELLECTUAL PROPERTY & USAGE RIGHTS

4.1 Copyright Ownership

The Company retains full copyright and all intellectual property rights to all commissioned artwork, including all sketches, drafts and final illustrations.

4.2 Personal Use License

Upon completion and full payment, the Client receives a personal-use license to display the artwork in their home or personal spaces.

4.3 Prohibited Uses

Unless a written licensing agreement is purchased separately, the Client may NOT:

  • Sell, reproduce or distribute the artwork.

  • Use the artwork for marketing, business, branding, editorial or resale.

  • Alter, edit or create derivative works.

4.4 Artist Portfolio Rights

The Company may display commissioned artwork in its portfolio, website, galleries, social media and marketing materials unless the Client purchases a privacy add-on or specifically requests otherwise in writing at the time of purchase.

SECTION 5: DEFAULT & REMEDIES

5.1 Remedies

If the Client breaches this Agreement, the Company may pursue all legal and equitable remedies available.

5.2 Attorney Fees

If legal action is required to enforce this Agreement, the Client will be responsible for all Company legal fees and related expenses.

5.3 Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes shall be handled exclusively in a Florida court of appropriate jurisdiction.

SECTION 6: LIMITATIONS & DISCLAIMERS

6.1 No Guarantees

Art is inherently subjective. The Company makes no guarantees regarding outcome, likeness, stylistic expectations or satisfaction.

6.2 Limitation of Liability

To the fullest extent permitted by law, the Company will not be liable for:

  • Losses resulting from artistic interpretation.

  • Delays caused by the Client or third parties.

  • Damage occurring during shipping due to carrier handling (claims must be filed with the carrier).

The Company’s total liability shall never exceed the amount paid by the Client.

SECTION 7: MISCELLANEOUS

  • The Client affirms they have the legal right to share reference photos (e.g., wedding photographers, studios, etc.). The Client is responsible for securing permissions.

  • These Terms constitute the entire agreement.

  • If any part is deemed unenforceable, the remainder remains valid.

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Terms of Service for Prints

Effective Date: The date on which the client places an order and checks the box or signs the agreement indicating their acceptance of these Terms (“Effective Date”).

Please read these Terms of Service (“Terms”) carefully before ordering any prints from La Costiera Galleria (“Company”). By placing an order for a print, you (“Client”) agree to be bound by the following Terms.

These Terms apply only to Archival Smooth Matte Prints and Fine Arts Giclée Canvas Prints and do not apply to commissioned original artwork, mobile painting events, classes or other offerings.

The Company may update or modify these Terms at any time by posting changes on this page. It is the Client’s responsibility to review these Terms periodically.

SECTION 1: SERVICES

1.1 Print Services

La Costiera Galleria agrees to produce and deliver prints based on artwork created by the Company (“Services”). This includes Archival Smooth Matte Prints, Fine Arts Giclée Canvas Prints and other print formats as described at checkout.

All prints are produced in the signature artistic style of La Costiera Galleria. While the Company will consider reasonable requests (e.g., sizing, framing and paper or canvas selection), all production decisions, including color adjustments, material selection and finishing, remain at the sole discretion of the Company to maintain quality and artistic integrity.

1.2 Reference Artwork

All prints are derived from existing artwork by La Costiera Galleria. Clients must ensure the artwork selected for printing is appropriate and that they have the rights to reproduce the image if it involves third-party content.

The Company is not responsible for misrepresentation or dissatisfaction due to color variations between digital images and final prints, nor for imperfections caused by the printing process, including but not limited to texture, light reflection or minor color deviations.

1.3 Artistic Interpretation

Although prints are faithful reproductions of original artwork, slight variations in color, texture and detail may occur due to the printing process. Clients acknowledge that these variations are normal and acceptable.

1.4 Turnaround Time

Estimated production and shipping timelines will be communicated at the time of order. Timelines may vary based on print size, quantity, shipping method, production volume or unforeseen circumstances beyond the Company’s control.

1.5 Revisions and Customizations

Unless otherwise specified, print orders may include:

  • Minor adjustments to size or framing.

  • Requests for specific paper or canvas finishes.

Requests to alter the artwork itself (e.g., composition, elements, colors) are not available for prints, as they are reproductions of existing artwork. Any such request would constitute a new commission of original artwork.

1.6 Client Responsibility

Clients are responsible for reviewing all order details, size, material, quantity and shipping information, prior to checkout. The Company is not responsible for errors resulting from incorrect or incomplete order details provided by the Client.

Refunds or order cancellations due to changes in personal preference, mistakes in selection, or dissatisfaction with print materials will not be accepted.

SECTION 2: FEES & PAYMENTS

2.1 Fees

The Client agrees to pay the full amount indicated on the invoice or at checkout (“Fee”).

2.2 Payment

Payment must be completed in full before production begins. Accepted payment methods include credit card, debit card, Zelle, Apple Pay bank transfer, Venmo or cash.

2.3 Non-Refundable Policy

All print orders are NON-REFUNDABLE and non-transferable due to the personalized nature of production and materials.

No refunds, cancellations, or reversals will be provided for:

  • Change of mind

  • Dissatisfaction with material, color or finish

  • Delays caused by Client errors or missing information

2.4 Credit Card Authorization

By providing a payment method, the Client authorizes the Company to charge the full Fee. Any attempt at a chargeback or payment reversal is considered a breach of this Agreement (see Section 3.3).

SECTION 3: TERM, TERMINATION & CHARGEBACKS

3.1 Term

This Agreement begins on the Effective Date and continues until the Services (production and delivery of prints) are completed.

3.2 Termination by Company

The Company may cancel or refuse an order if:

  • The Client violates these Terms

  • The Client acts in a disrespectful, abusive or unreasonable manner

  • The Company determines the order is not feasible

No refunds will be issued for terminated orders due to Client breach.

3.3 Chargebacks

Any attempt to dispute or reverse payment (“Chargeback”) is strictly prohibited and considered a breach.

In the event of a Chargeback:

  • The Company may pursue the full Fee owed

  • The Client is responsible for all expenses, including legal fees and lost revenue

  • If the Chargeback is successful, the Company is entitled to liquidated damages equal to twice the Fee plus expenses

Clients agree to resolve all concerns directly with the Company before initiating any financial dispute.

SECTION 4: INTELLECTUAL PROPERTY & USAGE RIGHTS

4.1 Copyright Ownership

The Company retains all copyright and intellectual property rights to all artwork reproduced in print form.

4.2 Personal Use License

Upon full payment, the Client receives a personal-use license to display the print in homes, offices or personal spaces.

4.3 Prohibited Uses

Without a separate written license, the Client may not:

  • Reproduce, sell or distribute the print

  • Use the print for marketing, branding or commercial purposes

  • Alter, edit or create derivative works

4.4 Artist Portfolio Rights

The Company may display prints in its portfolio, website, galleries, social media and marketing materials unless the Client purchases a privacy add-on or requests otherwise in writing at the time of order.

SECTION 5: DEFAULT & REMEDIES

5.1 Remedies

If the Client breaches this Agreement, the Company may pursue all legal and equitable remedies available.

5.2 Attorney Fees

If legal action is required to enforce these Terms, the Client will be responsible for all Company legal fees and related expenses.

5.3 Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes shall be handled exclusively in a Florida court of appropriate jurisdiction.

SECTION 6: LIMITATIONS & DISCLAIMERS

6.1 No Guarantees

Prints are reproductions of original artwork. The Company makes no guarantees regarding color, finish or subjective satisfaction.

6.2 Limitation of Liability

To the fullest extent permitted by law, the Company is not liable for:

  • Losses resulting from artistic interpretation

  • Delays caused by Client error or third-party carriers

  • Damage during shipping (claims must be filed with the carrier)

The Company’s total liability shall never exceed the amount paid by the Client.

SECTION 7: MISCELLANEOUS

  • Clients affirm they have the legal right to use any third-party reference images or content.

  • These Terms constitute the entire agreement between the Client and the Company.

  • If any provision is deemed unenforceable, the remainder remains valid and in effect.

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Terms of Service for Mobile Monet 30A Experiences

Effective Date: The date on which the client places an order and checks the box or signs the agreement indicating their acceptance of these Terms (“Effective Date”).

Please read these Terms of Service (“Terms”) carefully before booking a Mobile Monet 30A experience with La Costiera Galleria (“Company”). By booking a session, you (“Client” or “Host”) agree to be bound by the following Terms.

These Terms apply exclusively to the Mobile Monet 30A on-site painting experience and do not apply to commissioned artwork, prints or other offerings by the Company.

The Company may update or modify these Terms at any time by posting changes on this page. It is the Client’s responsibility to review these Terms periodically.

SECTION 1: SERVICES PROVIDED

1.1 Scope of Services
La Costiera Galleria agrees to provide a luxury mobile paint party at the address provided by the Host. Services include:

  • Setup of painting materials (1 hour)

  • Professionally guided paint party experience (3 hours)

  • Thorough cleanup following the event (1 hour)

All services are provided as-is, within the private domain and are subject to availability and the terms of this Agreement.

1.2 Client Responsibilities
The Host agrees to:

  • Provide a clean, safe and accessible environment with adequate lighting, ventilation and space.

  • Clear furniture, rugs and fragile items prior to the arrival of Company staff.

  • Permit Company access at least 60 minutes prior to the scheduled start time for setup.

  • Ensure adult supervision of minors during the event.

  • Cover or protect any furniture or fragile items as needed.

The Company is not responsible for damage to surfaces or property not properly protected by the Host.

1.3 Photography Consent
Unless otherwise requested in writing prior to the event, the Host and participants consent to photography and videography during the event for marketing and promotional purposes. No names or identifying details will be shared. Images or footage of minors will only be used with prior parental or legal guardian consent, in accordance with applicable privacy laws.

SECTION 2: FEES & PAYMENT

2.1 Service Contribution & Booking Fee
Additional Guests:
If additional guests are added on the day of the event, and the Company determines there is sufficient space, staffing, and materials, the Host agrees to pay $650 per added guest, due immediately upon acceptance by the Company.

2.2 Deposit
A 50% non-refundable deposit is required to reserve the date and time of the event.

2.3 Final Payment
The remaining balance is due no later than 48 hours before the event start time.

2.4 Accepted Payment Methods

  • Cash, Zelle, Venmo, or Apple Pay

Failure to make final payment by the deadline may result in cancellation of services without refund of deposit.

SECTION 3: CANCELLATION POLICY

  • Cancellations made 7 or more calendar days before the event may reschedule once without penalty.

  • Cancellations within 7 days before the event will forfeit the deposit.

  • Cancellations or no-shows within 48 hours of the event are non-refundable.

The Company reserves the right to cancel or reschedule the event in cases of emergency, natural disaster or unforeseeable circumstances beyond its control.

SECTION 4: LIABILITY WAIVER & DAMAGE

4.1 Liability Waiver
All guests participate voluntarily and at their own risk. While Company staff take precautions including waterproof mats and protective aprons, the Company shall not be held liable for:

  • Personal injury or illness

  • Property damage

  • Paint stains or accidents occurring before, during, or after the event

Aprons are provided but do not guarantee full protection. The Host agrees to hold the Company harmless for damages or claims resulting from guest behavior or failure to follow instructions.

4.2 Damage Clause
The Host is responsible for damages to Company property or equipment caused by negligence, misconduct or failure to supervise guests. The Host agrees to reimburse the Company for repair or replacement costs.

SECTION 5: WEATHER & EMERGENCIES

If setup is not feasible due to weather or emergencies, the Company reserves the right to reschedule the event to a mutually agreed-upon date. Travel delays due to weather or emergencies will be communicated promptly to the Host.

SECTION 6: INDEMNIFICATION

The Host agrees to indemnify, defend, and hold harmless La Costiera Galleria, its owners, employees, contractors and affiliates from any claims, losses, damages or expenses (including attorney’s fees) arising out of:

  • Injury to persons or property damage at the event

  • Any negligent or intentional act or omission by the Host or guests

  • Any violation of this Agreement by the Host

SECTION 7: TERM, TERMINATION & CHARGEBACKS

7.1 Term
This Agreement begins on the Effective Date and continues until the completion of the Mobile Monet 30A event.

7.2 Termination by Company
The Company may terminate the event if:

  • The Host or guests violate these Terms

  • Participants behave in a disrespectful, unsafe or disruptive manner

  • The Company determines the event is not a suitable fit

No refunds will be issued in cases of termination due to Host or participant breach.

7.3 Chargebacks
Any attempt to dispute or reverse payment is prohibited and considered a breach. The Company may pursue all Fees owed, including legal fees. Liquidated damages may apply if a chargeback is successful.

SECTION 8: MISCELLANEOUS

  • The Client affirms they have the legal right to host the event at the selected location.

  • These Terms constitute the entire agreement. If any part is unenforceable, the remainder remains valid.